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The Importance of Training Staff

– As published in the Hull and Humber Chamber of Commerce Business Intelligence Magazine – Dec/Jan 2014

by Ruth Kitching

Marketing Officer at TurnerWarran Accountants and Business Advisers

TurnerWarran Accountants and Business Advisers recently celebrated staff members passing exams. Sophie Dent has passed her F7 Financial Reporting and F8 Audit and Assurance exams. She now has 3 more sets of exams which are due December 2013, June and December 2014 before she is a Chartered Certified Accountant (ACCA); Alice Bradley is now fully qualified at AAT level and has commenced training towards the ACCA qualification and Afsana Begum has passed her level 3 AAT and has started level 4 which is the last level in the AAT qualification.

TurnerWarran isn’t alone in investing heavily in training its staff, but the question that I’m often asked is why is training your staff important? A business is not just a group of people coming together to work on a daily basis, it is a team that works together in order to achieve a goal and ultimately generate profits for the business. Without this a business is surely heading for failure.

There are many benefits that can be obtained by investing in proper staff training, primarily that of efficiency. A well trained staff member will help reduce the risks of potential mishaps within the business, ensuring that the employee gives his best at all times and to any task.

When training staff members you are investing in the overall moral of the employee, it reinforces the feeling that the business is interested with members of its own staff and that they belong within the business/company. This will generate a sense of loyalty for the employee, which in turn means that staff will give their absolute best for the company. This loyalty will also inspire the employee to climb the corporate ladder within the company.

Taking the time to invest in proper training for your staff can only benefit your business as a whole. After all, a success business relies on continual growth for survival. In the end a company can only benefit from adequately training its staff. At the time it may be an enormous expense, but realistically it should be seen as a considerable investment in the overall quality of the performance of the business.

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